Privacy Policy of Lenses & Light Photography

This Privacy Policy describes how Lenses & Light Photography collects, uses, and discloses your personal information when you visit or make use of our services, including portrait photography, wedding photography, event photography, commercial photography, product photography, property photography, photo retouching, professional headshots, family photography, and pet photography.

We are committed to protecting your privacy and ensuring transparency in our data handling practices, in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

Information We Collect

We collect various types of information in connection with the services we provide, which may include:

• Personal Identifiable Information: This includes your name, address, email address, phone number, and any other contact details you provide when booking a service, making an inquiry, or interacting with our online platform.
• Photographic Data: As a photography business, we process images and videos of individuals as part of our service delivery. This may include biometric data if identifiable features are present in the photographs.
• Financial Information: Details related to payments for our services, though full payment card details are typically processed by third-party payment processors, and we do not store them on our systems.
• Client Preferences and Project Details: Information about your specific requirements, event dates, locations, desired outcomes, and any other details necessary to fulfil our photography services.
• Technical Data: When you visit our site, we may automatically collect certain information about your device, including your IP address, browser type, operating system, referring URLs, and how you interact with our site. This is collected through cookies and similar tracking technologies.

How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and Managing Services: To deliver our photography services, process bookings, manage projects, and fulfil contractual obligations.
• Communication: To communicate with you about your inquiries, bookings, finished work, and any changes to our services or policies.
• Improving Our Services: To understand how our services are used, gather feedback, and enhance the quality and range of our photography offerings.
• Marketing and Promotion: With your consent, to send you updates, promotional materials, and special offers related to our services. You can opt-out of these communications at any time.
• Legal and Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.
• Website Operation: To ensure the proper functioning and security of our online platform.

Sharing Your Information

We do not sell your personal data. We may share your information with third parties only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our business (e.g., payment processors, archival services, cloud hosting, print labs). These providers are contractually bound to protect your information and not use it for any other purpose.
• Legal Requirements: When required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
• Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
• With Your Consent: We may share your information for any other purpose disclosed to you at the time of collection and with your explicit consent.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. This typically means retaining photographic data for a reasonable archival period to allow for re-orders or future use, and client contact details for the duration of our business relationship and for legal record-keeping.

Your Data Protection Rights

Under GDPR, you have the following rights concerning your personal data:

• The Right to Access: You have the right to request copies of your personal data.
• The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.
• The Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
• The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
• The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• The Right to Withdraw Consent: Where our processing is based on your consent, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the details provided below.

Security of Your Information

We implement appropriate technical and organisational measures to protect the personal information we collect and store. This includes secure servers, encryption, and restricted access to data. However, no method of transmission over the Internet or electronic storage is 100% secure.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the "last updated" date.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by post:

Alternatively, you can reach us by telephone: +44 20 7946 0958.